Virtual Private Network

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Introduction

All CSUN students, faculty, and staff can use the Virtual Private Network (VPN) to access intranet-only resources from anywhere in the world. Additionally, the VPN can be used in conjunction with Remote Desktop to connect to your office computer remotely. Remote access must be granted via a request to AS-IT. If you have been given permission for remote access, follow the steps below to install the VPN client and the Remote Desktop application on your home computer. You will need administrator privileges on your home computer, as well as the name of your office computer, which AS-IT can provide.

For more information, check the CSUN IT VPN page.

Installing the VPN Client on MacOS

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1. First you need to launch Safari

1. Select Safari.png

2. On your search bar enter https://www.csun.edu/it/downloads

2. Web search.png

3. Enter your CSUN username and Password

3. Enter Credentials.png

4. Make sure you Download GlobalProtect Virtual Private Network (VPN) Client

4. Select Download.png

5. The file should be downloading you can access it by clicking on the downloads folder

5 Open Downloads.png

6. Select the Global Protect

6 Open Global Protect.png

7. Press Continue on the Global Protect Installer.

7 Continue on the Installer.png

8. Make sure that GlobalProtect is checked off and press continue.

8 Check for Global Protect and Continue.png

9. Make sure that you're installing GlobalProtect on "Macintosh HD". If It's not selected press "Change install Location" and click on Macintosh HD and continue. Press install after you have selected Macintosh HD.

9 Press install.png
9 Confirm that Macintosh HD is selected.png


10. Enter your password to continue

10 Enter your password.png

11. Global Protect should open and you'll need to type "vpn.csun.edu" and hit connect. You can close the other windows and move the file to the trash.

12.

Installing the Remote Desktop App on MacOS

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Installing the VPN Client on Windows 10

1. Open a web browser (Chrome, FireFox, ect.)

1 Select a web browser.png

2. In the search tab, enter: https://www.csun.edu/it/downloads

2 Enter in search tab.png

3. Enter your CSUN credentials.

3 Enter credentials.png

4. Download "GlobalProtect Virtual Private Network (VPN) Client 64-bit".

4 download 64bit.png

5. Open the file after it has been downloaded.

5 Open file.png

6. Click on next to advance to the next page.

6 Click on next.png
6.1 Click on next.png
6.2 Click on next.png

7. Click on "Close" after it is finished installing.

7 Click on finished.png

8. Click on the "Start" button

8 Click on start button.png

9. Type in "Global Protect" and click on "Global Protect" to launch.

9 type globalprotect.png

10. On the bottom right of your screen, Global Protect should be opened. Type in "vpn.csun.edu" and click on "Connect".

10 open global protect.png

11. Enter your CSUN credentials and click on "Sign In".

11 enter CSUN credentials.png

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Installing Remote Desktop Connection on Windows 10

Windows 10 has Remote Desktop Connection installed as a built-in application. To open it, simply click on the Start button and type "Remote Desktop".

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