Virtual Private Network

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Introduction

All CSUN students, faculty, and staff can use the Virtual Private Network (VPN) to access intranet-only resources from anywhere in the world. Additionally, the VPN can be used in conjunction with Remote Desktop to connect to your office computer remotely. Remote access must be granted via a request to AS-IT. If you have been given permission for remote access, follow the steps below to install the VPN client and the Remote Desktop application on your home computer. You will need administrator privileges on your home computer, as well as the name of your office computer, which AS-IT can provide.

For more information, check the CSUN IT VPN page.

Installing the VPN Client on MacOS

1. First, you need to launch Safari.

1. Select Safari.png

2. On your search bar, enter: https://www.csun.edu/it/downloads

2. Web search.png

3. Enter your CSUN username and Password.

3. Enter Credentials.png

4. Make sure you Download "GlobalProtect Virtual Private Network (VPN) Client".

4. Select Download.png

5. The file should be downloading. You can access it by clicking on the downloads folder.

5 Open Downloads.png

6. Select the "Global Protect" file.

6 Open Global Protect.png

7. Click "Continue" on the Global Protect Installer.

7 Continue on the Installer.png

8. Make sure that "GlobalProtect" is checked off and click "Continue".

8 Check for Global Protect and Continue.png

9. Make sure that you're installing "GlobalProtect" on "Macintosh HD". If it is not selected, press "Change install Location" and click on "Macintosh HD" and continue. Click "Install" after you have selected "Macintosh HD".

9 Press install.png
9 Confirm that Macintosh HD is selected.png


10. Enter your password to continue.

10 Enter your password.png

11. Global Protect should open and you will need to type "vpn.csun.edu" and hit connect. It might ask you to enter your CSUN credentials.

You can close the other windows and move the file to the trash.

11 create connection.png

12. Wait while the connection is being made. When it is successfully connected, you're all done!

12 wait to receive.png

-JA, JX

Installing the Remote Desktop App on MacOS

0. Go to the Apple app store and search for "Microsoft Remote Desktop", select the app and click on it.

0 search for RDP.png

1.Click on "Get"

1 macOS app store- click get.png

2. Click on "Install"

2 Click Install button.png

3. Enter your Apple ID Credentials, then click "Get"

3 Enter apple ID and click get.png


4. Click on "Open"

4 Open the app.png


5. Click on "Not Now"

5 Not-Now.png

6. Click on "Continue"

6 Click on continue button.png

7. Click "Ok" to allow the application to use your microphone

7 click ok.png

8. click "Ok" to allow the application to use your camera

8 click ok.png

9. Click on "Add a PC" to add your workstation computer

9 click add a pc.png

10. Enter your PC name, then click the "Display" tab

10 enter your pc name and click on display.png

11. Check your settings and then click "Add"

11 Click Display Check Settings then Click Add.png

12. Double-click on the PC that you just added

12 double click on the pc.png

13. Enter credentials, then click "Continue"

13 Enter User Credentials.png

14. Click on "Continue"

14 click on continue.png


15.To make the menu bar appear, move your mouse cursor to the top of the screen.

15 Mouse to Top for Menu and to Exit Full Screen.png

Installing the VPN Client on Windows 10

1. Open a web browser (Chrome, FireFox, ect.)

1 Select a web browser.png

2. In the search tab, enter: https://www.csun.edu/it/downloads

2 Enter in search tab.png

3. Enter your CSUN credentials.

3 Enter credentials.png

4. Download "GlobalProtect Virtual Private Network (VPN) Client 64-bit".

4 download 64bit.png

5. Open the file after it has been downloaded.

5 Open file.png

6. Click on next to advance to the next page.

6 Click on next.png
6.1 Click on next.png
6.2 Click on next.png

7. Click on "Close" after it is finished installing.

7 Click on finished.png

8. Click on the "Start" button

8 Click on start button.png

9. Type in "Global Protect" and click on "Global Protect" to launch.

9 type globalprotect.png

10. On the bottom right of your screen, Global Protect should be opened. Type in "vpn.csun.edu" and click on "Connect".

10 open global protect.png

11. Enter your CSUN credentials and click on "Sign In".

11 enter CSUN credentials.png

-JA, JX

Installing Remote Desktop Connection on Windows 10

For this part, you will need to know the name of your work computer. If you don't know your computer's name contact us at ext: 8888 or at techsupport@csunas.org

Make sure that Global Protect is connected and running. Please refer to the documentation above.

1. Windows 10 has Remote Desktop Connection installed as a built-in application. To open it, simply click on the "Start" button and type "Remote Desktop". Click on "Remote Desktop Connection".

1. start button.png
1.1 Click on RDP.png

2. Click on "Show Options".

2. show options.png

3. Enter your computer's name and your CSUN username followed by "@csun.edu". // Your username should be your first and last initial followed by some numbers.

3. Credentials.png

4. Click on "Save As".

4. Save as.png

5. Scroll up or down if needed and click on "Desktop".

5. click desktop.png

6. For the "File name," enter your computer's name and click on "Save".

6. Save.png

7. Go back to your desktop and click on the shortcut you just created.

7. Select RDP.png

8. Check on the box that says "Don't ask me again for connections to this computer" and click on "Yes".

8. Certificate.png

9. Enter your CSUN password, and you should be connected to your work computer.

9. password.png

When you want to connect to your work computer, all you have to do is click on the shortcut you created and enter your CSUN password.

-JA, JX

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